Someone calls to schedule a job. You set them up in your system officially rather than scrawling on a post-it.
Assign technicians
The right person for the job
Add the technician you know is right for the job when you create an event. They’ll see it on their work dashboard and get on with their day.
Priority service
The info you need
Mark jobs by priority level so you schedule and get to the most urgent before it’s too late. Write important notes with the job such as customer specs, gate codes, parts needed, etc. so techs don’t go in blind.
Schedule
Drag-and-drop
Find the job and drop it on the calendar where it makes the most sense.
Dispatch
Jobs show up
Once you’ve assigned the job, it shows up in your employee’s schedule and they can plan ahead.
I’ve handcrafted about 3,500 tasks since I started this back in 1996. The jobs that kill a shop’s margins are never the big ones, they’re the cheap-looking ones nobody bothers to price right.
James Leichter
Flat Rate Plus Online creator
3500+
flat rate tasks
8 FREE
calculators
Flat Rate Plus Online® goes beyond pricing
Smart systems for techs in the field. Full accounting and follow-up for the office.
QuickBooks Sync
Maintain instant, accurate, and automatic flat-rate pricing updates.
Field Ops
Keep jobs moving with easy scheduling, faster estimates, and invoicing that gets you paid.
Sales & Marketing
Turn more leads into jobs, stay on top of follow-ups, and keep your reputation strong.
The phone rings with an emergency no-heat call. Your best tech is across town, two of your guys are double-booked for the same 10 a.m. slot, and nobody remembered that Thursday afternoon is blocked off for EPA training. By lunch, the whiteboard is covered in eraser smudges, and your customers are calling to ask where their tech is.
At a glance, it helps you:
Schedule work orders, jobs, and appointments with drag-and-drop simplicity
See every tech’s day on one dispatch calendar, complete with dispatch status and priority markers
Plan around holidays, training, company events, and the weather before they wreck your schedule
If you’re a new business owner, an office manager, or a dispatcher trying to keep a growing crew on track, you’ve come to the right place. Let’s break down what field service scheduling software does, why it’s the heartbeat of your daily operation, and how it keeps your techs moving and your customers happy.
A Schedule You Can’t See Is a Schedule You Can’t Manage
Most trade businesses still schedule from a mix of whiteboards, paper calendars, sticky notes, and phone calls. It works until it doesn’t: a missed appointment, a double-booked tech, or a customer waiting at home all afternoon for someone who was never coming. Every scheduling mistake costs you a job, a review, or a customer.
Flat Rate Plus Online puts your whole operation on one screen. See who’s working where, what’s urgent, and what’s coming up next, so your dispatcher can make smart decisions in seconds instead of making five phone calls to find out where everyone is.
Core Features of Free Contractor Scheduling Software
Most scheduling tools just put appointments on a calendar. Free scheduling software like Flat Rate Plus Online is built for how field service businesses actually run, with tools for dispatching, prioritizing, and planning around everything that can throw off your day.
Drag-and-drop scheduling
Assign and reschedule jobs by dragging them where they need to go. When a job runs long or an emergency call comes in, move appointments to another time or another tech in a single click.
Dispatch calendar
See every technician’s schedule in one view. Spot open time slots, avoid double-bookings, and balance workloads across your team at a glance.
Dispatch status
Know where every job stands throughout the day. Track each job’s progress so your office always has an answer when a customer calls asking, “Where’s my tech?”
Event categories
Organize your calendar with categories that make sense for your business. Group events by type so your team can understand the schedule with a glance instead of reading every entry.
The Free Scheduling App Built for Field Services
A messy schedule costs you money. Missed appointments lose customers, idle techs cost payroll, and constant rescheduling burns out your office staff. Free scheduling software built for field service businesses fixes all three. Here’s how.
Get more jobs done every day. When every tech has a clear plan for the day, they spend less time waiting on dispatch and more time finishing billable work.
Keep customers happy. No more double-bookings or forgotten appointments. Techs show up when you said they would, which means better reviews and more repeat business.
Bring calm to the office. Your dispatcher stops juggling phone calls and sticky notes and starts managing the day from one screen.
Get Started with Flat Rate Plus Online
Register and start scheduling for free, so every tech knows where to go and every customer knows when you’ll be there.
Build better quotes, stay on top of your parts, and give customers clear options that help close more jobs.
Equipment
Associate equipment with customers for easy look-up and tech follow-up later. Also track inventory and save a trip to the warehouse.
Invoicing
Get paid faster and keep every paid and unpaid job visible in one place.
Leads
Turn more leads into jobs. Keep customers in the loop with targeted marketing you can send now or schedule for later.
Join for free. No card, no catch.
The Forever Free™ plan lets you build your own custom flat rate price books, access up to 5,000 flat rate task items, and use built-in price calculators and bookkeeping reports. Start today for free with the #1 flat rate pricing software for HVAC, plumbing, and electrical contractors, since 1996.
The Forever Free™ plan lets you build your own custom flat rate price books, access up to 5,000 flat rate task items, and use built-in price calculators and bookkeeping reports. Start today for free with the #1 flat rate pricing software for HVAC, plumbing, and electrical contractors, since 1996.
The Forever Free™ plan lets you build your own custom flat rate price books, access up to 5,000 flat rate task items, and use built-in price calculators and bookkeeping reports. Start today for free with the #1 flat rate pricing software for HVAC, plumbing, and electrical contractors, since 1996.
The right person for the job
Drag-and-drop
