These are the terms and conditions for the Aptora Corporation text messaging program.
Aptora Corporation sends text messages (SMS/MMS) to the owners, managers and staff of contracting businesses (HVAC, plumbing, electrical) about their own Flat Rate Plus Online® quote, invoice, account and support requests. These are business-to-business transactional messages. We do not text consumers or homeowners, and we send no marketing or promotional texts under this program.
How You Opt In
Consent is always given verbally, in a direct conversation with an Aptora representative. Your mobile number comes from you. It is never purchased, rented, appended, or obtained from a third party. There are three situations:
- Requesting a price quote. You contact us to ask what the software costs. Our representative asks whether you want the quote sent by text, reads the disclosure below, then asks for your mobile number.
- Calling support or accounting. You ask us to text you about your account. The representative reads the same disclosure before recording the number.
- In person. At a trade show, training class or on-site visit, you give your mobile number to a representative after hearing the same disclosure.
What We Say, Word for Word
Aptora: “We can text you about your Flat Rate Plus Online quote, invoice, account and support requests. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time.
Our SMS terms are at flatratesoftware.com/text-messaging and our privacy policy is at flatratesoftware.com/privacy-policy.
Consent is not a condition of purchase. Would you like to receive these texts – yes or no?”
Customer: “Yes.”
Aptora: “Thank you. You are enrolled, and you will start receiving these texts at this number.”
There is no text-to-join keyword for this program, and consumers do not text us first to subscribe. Aptora Corporation operates marketing and demo-request forms on www.aptora.com; those forms collect phone and email contact permission and do not enroll anyone in text messaging. A number is enrolled only after a representative reads the script above and records a spoken yes.
Example Messages
Example 1:
Flat Rate Plus Online – Subscription Quote Q-100482
James Leichter prepared a quote for you. Open it here: [link]
Expires August 20, 2026.
Reply STOP to opt out, HELP for help.
Example 2:
Flat Rate Plus Online: Thanks for the reply. Your quote covers 5 user licenses billed annually. Call us at 913-492-9930 if that is easier and we will walk through it. Reply STOP to opt out, HELP for help.
Example 3:
Flat Rate Plus Online: Help for Aptora Corporation texts about your subscription quote or account. Call 913-492-9930 or email support@flatratesoftware.com. Msg & data rates may apply. Reply STOP to opt out.
Frequency, Rates, Opting Out and Help
Message frequency varies and depends on your own activity. Message and data rates may apply. Opt out any time by replying STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, REVOKE). Reply HELP for help or call 913-492-9930 / email support@flatratesoftware.com. To opt back in, reply START. Opting out of texts does not affect your account or email notifications.
Privacy
No mobile information – including phone numbers – and no SMS opt-in or consent information is sold, rented, or shared with any third party or affiliate for any purpose. Text messaging opt-in data and consent are never shared with third parties.
See our Privacy Policy and SMS Terms & Conditions.